UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Emergencies 215-573-3333 / 511 (campus phone)
General Information 215-898-7297
Special Services 215-898-4481 (215-898-6600 off-hours)
HELP Line 215-898-HELP (4357)
DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104
Update UPennAlert Info PennGuardian Registration
Walking Escort 215-898-WALK (9255)
Penn Transit Ride 215-898-RIDE (7433)

Safety Resources

Public Safety Emergency Contact Information

If you should have any concerns or see someone exhibiting suspicious behavior, call the PennComm Emergency Communications Center at 215-573-3333. We are here for you 24-hours a day, 7 days a week, call anytime. If you feel unsafe outside of the Penn Patrol Zone, call 9-1-1 for local police (in the U.S.). A reminder that the Penn Patrol Zone extends from 30th Street to 43rd Street (east to west) and Market Street to Baltimore Avenue (north to south).

Emergencies: Dial 215-573-3333 or 5-1-1 (from any campus phone). Dial 9-1-1 outside of the Penn Patrol Zone.

  • Blue Light Emergency Phones: If you observe a potential safety hazard, require assistance, notice suspicious activity, feel unsafe or need a walking escort, you can reach Public Safety directly through any emergency phone on campus. Just pick up the receiver or press the button.
  • UPennAlert Registration: For information on how to register or update your contact information.
  • Penn Guardian: Use the Penn Guardian App to stay in touch with Public Safety. Penn Guardian is a free app that allows Penn affiliates the ability to rapidly provide information about themselves, such as a medical condition, to the Division of Public Safety during an emergency.

Safety & Wellness Resources

We encourage those who are feeling unsafe to reach out to us for additional resources, including walking security escort services anywhere throughout our patrol area.  DPS works in close partnership with multiple University support resources, including University Life’s community and cultural resource centers, Wellness resources, the Chaplain’s Office, and College House & Academic Services, among others. DPS offers safety presentations, self-defense courses, and emergency procedures training to the Penn community. Groups may request presentations via the form on our website.

Remember to care for yourself, and, if needed, use the University resources available for your own well-being:

The HELP Line: 215-898-HELP (4357)

Any member of the Penn community may call 24 hours a day, 7 days a week to request mental health resources and information.

Wellness at Penn: 24/7 medical care and mental health support at 215-746-WELL (9355)
Wellness at Penn is dedicated to caring for students during their academic journey while creating a campus-wide community of care. Our team is committed to offering a wide range of opportunities to access support, clinical resources, education, and practical tools to meaningfully engage with one’s health and wellbeing. 

Student Health and Counseling offers 24/7medical care and mental health support for students by calling 215-746-WELL (9355).

 

The Office of the Chaplain & SPARC: 215-898-8456

The Office of the Chaplain is available to students, faculty and staff for pastoral support, guidance, or informal advising and counseling.

Special Services: 215-898-4481 or 215-898-6600 (24hrs)

Members of the Penn community may inquire and receive support services when victimized by any type of crime. Highly trained personnel are available to offer immediate assistance, including crisis intervention, accompaniment to legal and medical proceedings, options counseling and advocacy, and linkages to other University and community resources.

University Life

University Life at Penn nurtures an inclusive campus life environment where students grow intellectually, engage in meaningful experiential opportunities, and deepen intercultural and interpersonal understanding in preparation for a life of meaning and purpose.

Connect with the cultural and community resource centers and other support resources supported by University Life.

Student Intervention Services (SIS): 215-898-6081

Student Intervention services supports students in crises, helps students access resources, and responds to concerns about students’ wellbeing.

Employee Assistance Program (EAP): 1-866-799-2329

Penn’s Employee Assistance Program (EAP) can provide counseling and referral services to you and your families, as well as connect you to resources to help you work through the grief these events can create. EAP offers materials for coping with traumatic experiences and ways to help those who struggle with feeling safe at school, home, or work.

International Student and Scholar Services: 215-898-4661

ISSS has a dedicated team to provide you with professional immigration guidance, a wide array of services, informative programs, and unwavering support to enhance your U.S. experience throughout your entire stay at Penn and beyond. You can connect with us through various channels, including virtual and in-person advising, phone and email correspondence, participation in immigration workshops and integration programs, engaging with us on social media, or exploring our comprehensive website.

Weingarten Center: 215-573-9235

In addition to housing Student Disability Services which assists students navigating academic and/or other university accommodations, the Weingarten provides learning consultations, tutoring, and interactive programs as you develop learning strategies and content knowledge to further your academic and professional goals.

The Center works closely with all of Penn’s schools and centers and advising offices. If you find yourself falling behind in course work or struggling to focus on academics, reach out to a Learning Specialist at the Weingarten Center.

Online Harassment 

Should you experience online harassment, you may report any online harassment or threatening behavior to the Division of Public Safety by calling 215-573-3333 for immediate response or filling out our online Report a Crime form for response within 48 hours. You may also choose to report to Special Services at 215-898-4481 or .