UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

  • See something concerning? Connect with Penn Public Safety 24/7 at 215-573-3333.
  • Worried about a friend or colleague’s mental or physical health? Get 24/7 connection to appropriate resources at 215-898-HELP (4357).
  • Seeking support after experiencing a crime? Call Special Services – Support and Advocacy resources at 215-898-4481 or email an advocate at
  • Use the Walking Escort and Riding services available to you free of charge.
  • Take a moment to update your cellphone information for the UPennAlert Emergency Notification System
  • Download the Penn Guardian App which can help Police better find your location when you call in an emergency.
  • Access free self-empowerment and defense courses through Penn DPS.
Emergencies 215-573-3333 / 511 (campus phone)
General Information 215-898-7297
Special Services 215-898-4481 (215-898-6600 off-hours)
HELP Line 215-898-HELP (4357)
DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104
Update UPennAlert Info PennGuardian Registration
Walking Escort 215-898-WALK (9255)
Penn Transit Ride 215-898-RIDE (7433)
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Division of Public Safety Headquarters
4040 Chestnut Street, Philadelphia, PA 19104
Emergencies:
215-573-3333
511 (campus phone)
General Information
215-898-7297
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Stacy Lutner Ritchey, MLA

Director of Communications

Contact
Office: 215-746-3811
Emergency: 215-573-3333 / 511 (campus phone)
Email Stacy Lutner Ritchey, MLA

As Director of Communications, Stacy oversees internal and external communications and marketing needs for the Division of Public Safety, including managing the website, social media, and branding. She is a dedicated member of the Vice President’s Office (VPO) team, supporting daily operations and events. Stacy serves on the Clery Act Compliance Team, producing Penn’s Annual Security Report, and performs as a member of the UPennAlert team, aiding in the immediate communication to the community of current and ongoing threats.

Stacy joined the Division of Public Safety in 2012 as the Associate Director of Operations and External Affairs, after serving as the Assistant Director of Operations for the Weitzman School of Design (2001-2012). She earned her B.S. in Communications, Marketing & Media Design from Wilmington University, and her M.L.A. in Media, Culture, and Society from the University of Pennsylvania.

In her free time, you may find Stacy behind a camera, producing a film or making still photographs. She also focuses much of her time and love on training her lab-pit mix, who is a good boy at heart.

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4040 Chestnut Street
Philadelphia, PA 19104
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215-573-3333 | 511 (campus phone)
General Information
215-898-7297
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