UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

  • See something concerning? Connect with Penn Public Safety 24/7 at 215-573-3333.
  • Worried about a friend or colleague’s mental or physical health? Get 24/7 connection to appropriate resources at 215-898-HELP (4357).
  • Seeking support after experiencing a crime? Call Special Services – Support and Advocacy resources at 215-898-4481 or email an advocate at
  • Use the Walking Escort and Riding services available to you free of charge.
  • Take a moment to update your cellphone information for the UPennAlert Emergency Notification System
  • Download the Penn Guardian App which can help Police better find your location when you call in an emergency.
  • Access free self-empowerment and defense courses through Penn DPS.
Emergencies 215-573-3333 / 511 (campus phone)
General Information 215-898-7297
Special Services 215-898-4481 (215-898-6600 off-hours)
HELP Line 215-898-HELP (4357)
DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104
Update UPennAlert Info PennGuardian Registration
Walking Escort 215-898-WALK (9255)
Penn Transit Ride 215-898-RIDE (7433)
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Division of Public Safety Headquarters
4040 Chestnut Street, Philadelphia, PA 19104
Emergencies:
215-573-3333
511 (campus phone)
General Information
215-898-7297
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Nora Nienhagen Greenberg, JD

Chief of Staff

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Contact
Office: 215-898-7515
Emergency: 215-573-3333 / 511 (campus phone)
Email Nora Nienhagen Greenberg, JD

Nora Nienhagen Greenberg is the Chief of Staff within the Division of Public Safety. She is responsible for supporting the Vice President for Public Safety by coordinating and managing high level projects among University and DPS team members and overseeing strategic planning and analysis. She also serves as the chief liaison to various University and City Offices, ensures compliance with all City, State and Federal laws, and helps oversee emergency communications to the Penn community, including the UPennAlert system.

Nora comes to DPS after serving in the Philadelphia District Attorney’s Office, where she prosecuted violent crimes as a member of the Family Violence and Sexual Assault Unit and most recently the Homicide Unit.

Nora is a proud Penn graduate who earned her BA from Penn and her JD from Temple. Prior to attending law school, Nora conducted extensive research and data analysis of education policy as part of a grant-funded think tank at Penn. She also worked at a consulting and strategy firm where she engaged in project management with a focus on government affairs and business development.

In her free time, Nora enjoys spending time with her family and continually finding new places to explore in the Philadelphia region.

About Office of the Vice President

Under the leadership of the Vice President for Public Safety, the Office of the Vice President facilitates the strategic and operational mission of the Division of Public Safety.

Learn More about Office of the Vice President

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4040 Chestnut Street
Philadelphia, PA 19104
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215-573-3333 | 511 (campus phone)
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215-898-7297
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