More information will be posted here when it becomes available.
Co-Responder Program
Our Special Services department includes multiple avenues of support for our community, including the co-responder program at Penn.
The Co-Responder Program
- Provides immediate, in-person mental health assessment to students experiencing a crisis by pairing mental health clinicians with Penn Police officers. Co-Responders operate Thursday through Monday, from 8:00 PM to 6:00 AM.
- Strengthens Penn’s commitment to fostering a community of care by enhancing the existing crisis response structure.
- Helps reduce stigma and barriers to seeking mental health services, ensuring that students in crisis receive compassionate, professional care when they need it most.
How to access support when you or someone you know is experiencing a crisis
1. Call Penn Public Safety at 215-573-3333
Public Safety dispatchers are available 24/7/365 to answer your call and coordinate a safety response.
During Co-Responder hours, Penn Police and Co-Responder are dispatched simultaneously. Penn Police will immediately respond and ensure the health and safety of everyone on scene, then the Co-Responder will conduct an assessment so they may recommend the appropriate next steps for the individual’s needs. Outside of Co-Responder hours of operation, Penn Police continue to respond to all crisis calls. The officers are highly trained in crisis response and will assist the person in need. Co-Responders are currently available Thursday-Monday from 8PM-6AM.
Post emergency follow-up and care is provided by a team of caring university partners (including Special Services, Wellness@Penn, and University Life).
2. Call Student Health and Counseling (24/7) at 215-898-7021 (Press 1)
During operating hours, students may drop-in to see a provider at 3624 Market Street without an appointment.
Alternatively, students may call 215-746-WELL (9355) to speak to a counseling provider at any time of the day or night, 24/7.
3. Call Penn’s HELP Line at 215-898-HELP
The HELP Line is a 24-hour-a-day phone number for members of the Penn community who are seeking time sensitive help in navigating Penn’s resources for health and wellness. Calls will be answered 24 hours a day, 7 days a week by Division of Public Safety telecommunication professionals trained in mental health referrals.
Meet the Team
Jasmine Owens, M.S., NCC, Program Manager
Jasmine Owens is the Program Manager of the Co-Responder Program, which resides within the Special Services department of Penn Public Safety. She joined Penn in September 2024, soon after the completion of the program’s pilot phase. Jasmine holds a Master of Science in Clinical Mental Health Counseling from Pennsylvania Western University and is a National Certified Counselor.
With extensive experience in crisis response, student well-being, substance use support, and case management, Jasmine plays a pivotal role in expanding the Co-Responder Program’s impact on campus. She is passionate about empowering students through strength-based approaches, ensuring all students receive compassionate, effective support.
Outside of work, Jasmine enjoys experimenting with new recipes and spending quality time with her family and friends.
The Co-Responder Team
The Co-Responder Team is a group of highly trained clinicians with varied and substantial backgrounds in crisis intervention, cultural competence, and trauma informed care.
By working alongside Penn Police, Co-Responders help ensure a compassionate, clinical approach to mental health emergencies while reducing barriers to care.
Whether through crisis de-escalation, hospital referrals, or connecting students with campus resources, our team ensures that mental health support is integrated into emergency response.